Questions to ask before ordering aesthetic equipment
Compare models, clarify configurations and prepare a more useful inquiry. These purchasing answers explain how to approach the KES catalog; final specifications and commercial terms need confirmation for your selected order.
Bring the important details to the first conversation
A short, specific inquiry is easier to assess than a request for every machine price. Identify your preferred category or model, your destination country and whether you are buying for distribution, a professional facility or an OEM/ODM project. Add the requirements that would change your decision.
Keep a record of the configuration
Use the full model name in your comparison sheet and quotation correspondence. Separate standard items from options, and keep each revision with its date. This helps you compare the equipment being offered rather than relying on similar photographs or a headline price.
Questions, answered.
How do I request a quotation?
Use the contact form or email opheliamyers221@gmail.com. Include the model or category, destination country, approximate quantity and any required options. Ask for the equipment configuration, shipping scope and commercial terms to be identified in the offer.
Can I discuss OEM or ODM equipment?
Yes. KES offers OEM and ODM services. Explain your preferred base platform, branding requirements and intended market. Feasibility, quantities, costs and timing need project-specific confirmation.
Are all displayed accessories included?
Do not assume so. Product information may describe optional components. Ask for an itemized list of the handpieces, accessories and other items included with your quoted configuration.
Are the machines approved for my country?
Approval cannot be established from a category name or a general manufacturer statement. Request the relevant model-specific records and confirm their applicability with qualified advisers or the relevant local authority before purchase.
What are the warranty and delivery terms?
Request both in writing for your proposed order. Clarify warranty coverage and exclusions, then distinguish production readiness, dispatch timing and transportation estimates. This website does not promise one set of terms for all models and destinations.
Can I compare portable and floor-standing equipment?
Yes. Start with the same required function, then compare the documented configuration, electrical requirements and installation needs. Portability alone does not establish equivalent performance or suitability.
Can you promise a particular treatment result?
No outcome is promised by this catalog. Equipment selection and use require a professional assessment of the intended application, operator requirements and applicable local rules. Do not treat a purchase inquiry as clinical advice.
Can I contact you through WhatsApp?
Yes. The WhatsApp link opens a chat with +86 13156233808. Email links open a message to opheliamyers221@gmail.com. WhatsApp and your email provider apply their own privacy terms.
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